Terms of Service

Who may use the service

Accounts are for credentialed Athletic Trainers and the staff their organization authorizes. You are responsible for keeping your sign-in credentials private and for all activity under your account.

Clinical responsibility

Sports Med Flow Pro is a documentation and workflow tool. It does not diagnose, treat, or replace your clinical judgment, physician evaluation, emergency services, or the policies of your organization. Never use this platform for emergency communication. AI features draft text from what you provide; you review, edit, and sign everything before it becomes a record.

Your records

You and your organization own the records you enter. You are responsible for having the authority to enter them, for the accuracy of what you record, and for following the privacy laws and policies that apply to your setting.

Subscriptions and billing

• Monthly membership: $19.99 per month, renews automatically until canceled.
• Annual membership: $175 per year, non-refundable, renews automatically.
• Core District package: $1,300 per year for 15 Athletic Trainer seats plus 2 Athletic Directors, non-refundable.
• City District package: $2,500 per year for 30 Athletic Trainer seats plus 3 Athletic Directors, non-refundable.
• 30-day cancellation policy: cancellation requests require 30 days' notice and one final billing cycle is charged before the request is processed. Access stays active through that final paid cycle, then ends automatically. Every member signs an acknowledgment of this policy at sign up.
• Payments already made are non-refundable.

Acceptable use

Do not share your account, attempt to reach records outside your workspace, upload malicious files, or use the service to harass anyone or to store information you are not permitted to hold. We may suspend accounts that put student records at risk.

Changes and termination

We may update these terms and will post the new date above. You may stop using the service at any time and request an export of your records before your access ends.